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FAQ
Have a question about your order or our products? Our dedicated support team is ready to assist you.
Email us VIA contact page
Call/text: +1 (647) 696-3764
We’re available seven days a week, with an average response time of 1–2 business days.
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Do you ship worldwide?
Do you ship worldwide?
Yes. We offer worldwide shipping on all orders, so you can enjoy our products no matter where you are located.
How quickly will I receive my order?
How quickly will I receive my order?
Orders are processed within 24 to 48 hours. Delivery typically takes 5 to 7 business days within North America and 7 to 12 business days internationally. Tracking information is provided as soon as your order ships.
Is this product safe for all skin types?
Is this product safe for all skin types?
Yes. Our products are formulated to be gentle and suitable for most skin types. We recommend doing a patch test before full use to ensure compatibility. If you have sensitive skin, start with a small amount and apply once daily.
What is your return and exchange policy?
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, in original packaging, and in resellable condition. Once received, we will process your refund or exchange promptly.



